Privacy Policy

Last updated: January 2025

1. Introduction

Payless ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment recovery and billing management services.

2. Information We Collect

Information You Provide

  • Account registration information (name, email, phone number)
  • Business information (company name, address)
  • Payment information (processed securely through our payment providers)
  • Billing and subscription details

Information We Collect Automatically

  • Device information and identifiers
  • IP address and location data
  • Browser type and settings
  • Usage data and analytics

3. How We Use Your Information

We use your information to:

  • Provide and maintain our payment recovery and billing services
  • Process transactions and send related information
  • Communicate with you about services and updates
  • Improve our services and develop new features
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Payment processors and billing providers
  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Professional advisors (lawyers, accountants)

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

  • 256-bit SSL encryption for all data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and penetration testing
  • Access controls and employee training

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data

8. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it is used, and the right to opt out of the sale of personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@payless.com
Address: 120 E Grand Ave, Suite #189, Clovis, NM 88101