Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Payless's payment recovery and billing management services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.
2. Description of Service
Payless provides automated payment recovery, dunning management, churn reduction, and self-service billing portal services for subscription-based businesses.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when creating an account
- Maintain the security of your account credentials
- Use our services only for lawful purposes
- Comply with all applicable payment processing regulations
- Maintain confidentiality of all customer information
- Not use our services to engage in fraudulent or deceptive practices
4. Account Security
You are responsible for maintaining the security of your account credentials. Notify us immediately of any unauthorized access to your account.
5. Payment Terms
You agree to pay all fees associated with your use of our services. Fees are non-refundable except as required by law or as specified in our refund policy.
6. Data Privacy
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described therein.
7. Intellectual Property
All content, features, and functionality of Payless are owned by us and are protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
Payless shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amounts paid by you in the twelve months preceding the claim.
9. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind. While we strive for accuracy, we do not guarantee uninterrupted or error-free service.
10. Indemnification
You agree to indemnify and hold harmless Payless from any claims, damages, or expenses arising from your use of our services or violation of these terms.
11. Termination
We may terminate or suspend your account at any time for violation of these terms or for any other reason. Upon termination, your right to use our services ceases immediately.
12. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Governing Law
These terms shall be governed by the laws of the State of New Mexico without regard to conflict of law principles.
14. Contact Information
For questions about these Terms of Service, please contact us at:
Email: legal@payless.com
Address: 120 E Grand Ave, Suite #189, Clovis, NM 88101